1. What personal information is requested to register for a Total Reader Web page and why?
For Total Reader registration, Total Reader, LLC requires some contact information in order to better serve you if you encounter any problems with your Total Reader account. The personally identifiable information that we request from you, and with which we identify you as a member, may include the following: first name, last name, identification number, zip code, email address, user name, password, school district and professional affiliation.
2. Is any of the information that is provided to Total Reader, LLC made available to outside
No. Total Reader, LLC uses some of the information for internal tracking statistics such as site traffic only.
3. Are there other occasions that Total Reader, LLC may request personal information and why?
Total Reader, LLC may ask for additional information during periodic user surveys. In general, we use your personal information for internal purposes only. For example, if you respond to one of our online surveys, we might use that information and your comments to make Total Reader, LLC as fun, interesting, and useful to you as possible. We might also use your personal information for customization purposes as schools create localized Total Reader communities of their own.
4. How long does Total Reader, LLC retain personal information collected from Total Reader users?
Total Reader retains personal information described in Question 1 on all current Total Reader pages for as long as the user is an active Total Reader participant. The data on expired users is maintained for a period of at least four years and in all cases the information will be kept until any legal or accounting mandates are satisfied. In addition, the information described in Question 1 is retained as long as the member is an active user of Total Reader or Total Reader, LLC.
5. Does Total Reader, LLC collect other information on its visitors?
Our web servers automatically monitor which pages you visit by domain name (e.g., aol.com), but do not collect any information which will personally identify you. The only personal information we collect about you is that information you provide.
6. What personal information, if any, is collected by Total Reader, LLC partners?
7. How will Total Reader, LLC use the information its servers automatically collect?
Total Reader, LLC uses the information collected by its Web servers in order to conduct internal reviews and traffic audits. This information helps us to provide our visitors with the most valuable and up-to-date content and hyperlinks.
10. What else should I know about my privacy?
Whenever you voluntarily disclose personal information online, others may be able to collect and use that information. Total Reader, LLC cannot ensure or warrant the security of any information you provide us; thus, you do so at your own risk. You are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.
11. May I contact Total Reader, LLC with further privacy concerns?
Yes, Total Reader, LLC welcomes your questions and feedback. Please contact CustomerSupport@TotalReader.com if you want to talk to us.
12. Are Total Reader, LLC services COPPA compliant?
As part of our compliance with the United States Law: The Children's Online Privacy Protection Act/Rule, it is necessary for us to obtain parental permission for all children under the age of 13 to register as a member.
13. What if a security breach is reported?
Total Reader, LLC will make every attempt to contact appropriate authorities if a security breach is reported by a user or through the Total Reader, LLC filtering system. A breach may include posting of inappropriate content, posting of an inappropriate Total Reader page or a report of a reference leak to an unauthorized individual, company or other entity. Total Reader, LLC will work with authorities on the tracing of IP addresses or other information that will lead to the discovery of the perpetrator of the breach. Any use of Total Reader, LLC or Total Reader outside of its intended purpose will not be tolerated. We cooperate with local authorities in prosecuting users who post inappropriate material.